Lydia Ramsey
Free
Business Etiquette, Manners & Protocol Expert

Lydia Ramsey Quick Facts
- Main Areas
- Business Etiquette, Manners & Protocol
- Best Sellers
- Manners That Sell
- Career Focus
- Professional speaker, author and consultant.
Lydia Ramsey is an international business etiquette expert. She is the president and founder of Manners That Sell, a firm based in Savannah, Georgia, offering seminars, keynote speeches and executive coaching to corporations, associations, colleges and universities. She began her career as an etiquette consultant over thirty years ago.
In 1997 Lydia decided to found her own business and pursue her passion for business etiquette. Since that time she has served hundreds of clients and thousands of individuals. While the majority of her work is spent in group training, she is often asked either by individuals who attend her sessions or the executives who hire her to follow up one on one. She assures all her clients that she comes with a life-time guarantee so that at any point in time, they can call on her to help them personally with their business etiquette issues.
Lydia is the author of several books including MANNERS THAT SELL – ADDING THE POLISH THAT BUILDS PROFITS (Pelican Publishing 2008) and LYDIA RAMSEY’S LITTLE BOOK OF TABLE MANNERS (Longfellow Press 2008). She has produced four training videos, including “Dining for Profit” which was featured in the Wall Street journal as one of the top four training videos on business dining. She is the business etiquette columnist for The Savannah Morning News and a contributor to business jou
als and trade publications in print and online. She was hired by The Voice of America China Department to write scripts on business etiquette which are broadcast to China, Thailand and other Far Eastern countries.
Lydia travels throughout the US and abroad to offer her programs on business etiquette. She is a consultant to Wipro Technologies, a firm based in India. Her work takes her to India, the Middle East, the UK and Europe, presenting seminars and providing executive etiquette coaching to their teams.
Lydia is a popular media figure and regularly called to be interviewed or featured on national television and radio. She has appeared on FOX TV, NPR, PBS, TLC and The Paul Harvey Show. She has been featured or quoted in newspapers and magazines including The New York Times, The Wall Street journal, Investors Business Daily, Entrepreneur, The Los Angeles Times, The Boston Globe, Real Simple Magazine, Cosmopolitan, Woman’s Day, Men’s Health, Men’s Fitness and Golf Digest.
Among her clients are Turner Construction International, Colas International, Gulfstream Aerospace, Georgia Ports Authority, PSS World Medical, TSYS, SunTrust Bank, The PGA Tour, The American Hospital Association, The US Federal District Courts and The US Bankruptcy Court and The Insurance Underwriters of Georgia.
Lydia firmly believes that etiquette in business is not about the rules; it’s about the relationships.
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Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Can You Afford What Rudeness Is Costing Your Business?
Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your company when you or the people who represent you lack proper manners? Do you know how many clients are turned off by employees who would rather carry on a conversation with each other than ...
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The Top Twelve E-Mail Mistakes That Can Sabotage Your Caree
You return to your office from an afte oon meeting and decide to check e- mail. You wonder where your day went after spending hours downloading messages, reading some, deleting others, crafting replies and filing those that you want to work on later. Your e-mail box was full when you arrived ...
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Minding Your Manners at the Holiday Table
The holiday season has arrived. From Thanksgiving through the New Year, there will be the usual round of business/social events including cocktail receptions, luncheons and dinners. Some will be stand up events; others will be seated. Whatever the venue, one thing you can count on is that there will be food and drink involved and people will be watching you eat.
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Greeting Card Tango: How To Impress, Not Stress, During The Holidays
When it comes to holiday greeting cards, to send or not to send is often the question. Once you have decided in the affirmative, you then have to determine who to include on your list, what kind of card to choose and how to address the envelope. There are lots of reasons for sending those ...
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Cell Phone Chaos
Last week I accompanied a friend to a doctor’s office. The waiting room was packed. People were sitting on the floor, leaning against the wall and slumped over furniture. A few of the lucky ones had chairs. Everyone looked miserable. For the most part the only sounds were moaning, ...
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Article
Listen Up For More Effective Communication Skills
"Conversation: a vocal competition in which the one who is catching his breath is called the listener."rn- Anonymous In today's fast-paced high tech world, we think that we are communicating more efficiently and effectively with other people. But are we really? Good communication means good listening-something we rarely do. Most people would rather chatter on than listen so they talk over other people, they interrupt, and they finish sentences for others. They fail to listen.
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Leaving On A Jet Plane? Business Etiquette To Go
Business travel is often a necessity whether you work for a Fortune 500 company or own a small home based business. Only so much business can be conducted by telephone, e-mail, computer and fax. There will come a day when you need to travel for business and how you conduct yourself will make all ...
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Article
Working With The Disabled
Since Congress passed the Americans with Disabilities Act in 1990, people who previously had limited or no access to public places now move about with a degree of ease in the workplace. While these people have their challenges with sight, hearing or movement, those who work with them are often ...
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Managing Messy Food
For the past month you have been attending more than the usual number of parties and receptions, and the end is not yet in sight. You knew before you arrived at these business related events that you were expected to be on your best professional behavior. No letting down your guard so you ...
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R.E.S.P.E.C.T. - Your Client's Communications Preferences
Imagine this: you've worked for hours putting together the proposal that your prospective client requested and are finally ready to hit the send button. You envision the recipient checking e-mail immediately and contacting you within a few hours to seal the deal. You have a mental picture of ...
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Do You Keep Your Voicemail Greeting Up To Date?
I recently called a local restaurant to place a take-out order for lunch. The phone rang numerous times before a perky voice answered and said, "You have reached XYZ restaurant. Our hours of operation are 11 AM to 8 PM Monday through Saturday. If you give us a call tomorrow, we'll be happy to help you." Well, hello, it was already "tomorrow." It was Monday and after 11 AM when little Miss Merry said they would be open and happy to help me.
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The Etiquette of Sympathy: When a Colleague or Client Suffers a Loss
When a colleague, co-worker or business associate loses a family member, do you find yourself stuck on the etiquette of sympathy? Do you wonder how you should handle this kind of situation? Do you worry that you will use the wrong words or that you will intrude on the other person's grief? As a result, how often have you ended up not doing or saying anything and later regretting it?
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Websites & resources
SelfGrowth-published websites, downloads, and contributor profile websites connected to this expert.
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Business Etiquette Articles
Top rated business etiquette and manners articles from experts all over the globe.
September 22, 2009
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Manners That Sellww
Visitors to Manners That Sell can learn about business etiquette, manners and protocol by reading our free articles, joining our monthly newsletter list or by purchasing our books or DVDs.
July 7, 2008
Favorite Quotes & Thoughts from Lydia Ramsey
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To explore my services and products start by reading my free articles and joining my monthly newsletter. You can view this material at http://www.mannersthatsell.com and e-mail or call me if you have questions.
Other highlights
Four live manners DVDs featuring Lydia Ramsey available at http://www.mannersthatsell.com/dvd/index.html