Mike Brooks
Free
Inside Sales, Telesales, Business to Business Telemarketing, Phone Skills Expert
Mike Brooks Quick Facts
- Main Areas
- Inside Sales, Telemarketing, Telesales, Sales Management and Executive Coaching
- Best Sellers
- FREE Internationally Distributed Ezine: "Secrets of the Top 20%" Visit website to sign up
- Career Focus
- Sales Trainer, Sales Consultant, Author, Speaker
- Affiliation
- American Telemarketing Association
After 25 years in sales, I can tell you this – the 80/20 rule is still in effect. 80% of the sales and revenue in a company or industry is still made by the Top 20% Producers. Regardless of what product or service you’re selling, you’ll find this to be true. In fact I’ll bet you can name the Top Producers in your company or industry, can’t you? The question is then, if you’re all selling the same product, have access to the same sales materials, work the same kinds of leads, then WHAT IS GOING ON? More importantly, what can YOU do to move into that elite Top 20%?
Top 20% sales performance is what I know and what I teach. And I can tell you this – if you study, learn and apply the techniques, skills and strategies of the Top 20%, you’ll get the same results they do. And if you don’t (and 80% of your competition or sales team won’t), then you will continue to struggle, not make your sales quotas, and probably wish you weren’t in sales. It doesn’t have to be that way!
I can help you, RIGHT NOW, become a better closer and I will do it for FREE! Go to my site: http://www.mrinsidesales.com/report.htm and download my Special Report, “10 Techniques That Will Instantly Make You A Better Closer,” and begin using the scripts and techniques you will find there. You can be better starting with your next sales call.
You can get this Special Report FREE by signing up for my weekly Ezine, “Secrets Of The Top 20%” and each Tuesday morning you’ll get another proven and effective technique absolutely FREE. What are you waiting for? Commit to yourself and your career today!
Mike Brooks, Mr. Inside Sales, works with business owners and inside sales reps nationwide teaching them the skills, strategies and techniques of Top 20% performance. If you want to close business like a Top 20% producer, then learn how at: http://www.MrInsideSales.com
Free Articles & Book Excerpts
Free Audio & Video Samples
Mike Brooks Audio & Video Programs
Mike Brooks Books
The Complete Top 20% Instruction Manual
http://www.mrinsidesales.com/report_top20.htm
35 Proven Ways to Become Closer of the Month
http://www.mrinsidesales.com/report_35proven.htm
Inside Sales Secrets of the Top 20%
http://www.mrinsidesales.com/ezine.htm
The Real Secrets of the Top 20%
http://mrinsidesales.com/bookmarketing.htm
Articles by this expert
SelfGrowth articles and saved writing connected to this expert.
Article
Stop Worrying about Sales
Someone once said that worrying is praying for things you don’t want to happen. What a great saying, and, like all sayings, there’s a lot of truth in it. When you think about it, praying is when you concentrate on one thing and then you meditate or “pray” on it to the exclusion of all else. Usually, too, when you pray you put a lot of emotion into it and, of course, you have a lot of faith in what you are praying about. When you think about it, isn’t that what you do when you worry about something as well?
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How To Grab Interest In 5 Seconds
I hear over and over again how important the first few seconds of a phone call are to make a connection and grab interest, and my question to you is -- are you still opening your calls with the standard, “How are you today?" If so, then you've just turned off about half of your ...
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How to Handle the “I don’t have the Time” Objection
Welcome to the New Year! So, are you ready to start cold calling, prospecting and reaching out to prospects? If so, you’d better be prepared for what is sure to be one of the biggest brush off objections this year: “I’m too busy/don’t have the time to talk to you now.”
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The Key To Building Value
You hear it all the time -- if your price is higher than your competition you're told to “build value." You’re instructed to stress the quality, the warranty, the features, etc. But your prospects have heard all that before, haven’t they? Want a better way? Let’s face it -- prospects will ...
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How To Listen Like A Detective
I once heard an interview with a police detective that directly relates to sales. The detective was talking about various interrogation techniques, and he said something that I thought was brilliant and totally applies to the importance of listening while selling over the phone. The detective ...
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Article
Change Your Self Talk – Change Your Results
First of all, did you know that you are talking to yourself all day long? (You’re thinking, “Do I talk to myself? What does he mean, talk to myself? I don’t talk to myself!”) Psychologists estimate that you are talking to yourself at a rate of 1,200 to 1,500 words a minute (in contrast, when we ...
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The iPhone App I’d Like to Own
Your results in sales – and all of life – are completely dependent on what you think about all day long. Your thoughts lead to your actions, and it is your actions that determine your results. But everything starts by your mental attitude, by what you dwell on all day long.
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Article
How to Beat Your Competition
Many sales reps send me emails asking the same thing, "How can I sell against my competition and win the deal?" They tell me it gets more and more difficult as there is always someone who has a similar product for less money, or who can offer their kind of service with more bells and whistles, etc. What can they do? Let's look at a few facts and then put together a sales strategy. To start with, if a prospect hasn't bought anything yet, it means they haven't found exactly what they're looking for, right?
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The Five Elements of a Qualified Lead
People ask me all the time what I think makes up a qualified lead. It's simple, I tell them. There are five things that every Top 20% producer knows when he or she hangs up the phone with a prospect. Know these five things and chances are real good you're going to close this prospect. Leave ...
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Article
The One Email Guaranteed to Get You a Response!
Ever had a client or prospect never get back to you? Because you're in sales, then I know it's happened to you (or is happening with several of your clients or prospects right now!). If you ever find yourself in a place where you've qualified a prospect, sent information to them on your product or service, and then find that they just won't return your calls or emails, then I've got a guaranteed email that will get you a response.
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Article
5 Questions To Ask During the Close
5 Questions To Ask During the Closenby Mike Brooks, Mr. Inside Sales I get a lot of ezine topic requests each week, and many of them are requests for different questioning techniques to use during the qualification stage. As many of you know, I've written many feature articles over the years ...
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Article
Don’t Answer Objections, Isolate Them!
Don’t Answer Objections, Isolate Them! By Mike Brooks, Mr. Inside Sales Most sales reps hate getting objections. Their hearts sink into their stomachs, their palms start to sweat, and they start wondering how they're going to pay the rent. Sound familiar? When sales reps ask me how they ...
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Websites & resources
SelfGrowth-published websites, downloads, and contributor profile websites connected to this expert.
Website
Austin Psychological Assessment Center - ApaCenter
A resource of information regarding ADD / ADHD. Providing assessments for adults with ADD / ADHD.
February 24, 2009
Website
Dr. Mike Brooks
Dr. Mike Brooks is a psychologist in Austin, Texas. He works with adults in adolescents in individual therapy. His website contains a blog that is updated several times a month regarding various issues surrounding mental health.
March 31, 2008
Website
Mr. Inside Sales
Mike Brooks, Mr. Inside Sales, helps business owners and sales reps who are struggling to make sales quotes in selling over the phone. To learn more about how to double your income selling over the phone, visit: http://www.MrInsideSales.com
September 23, 2007
Website
Mr. Inside Sales
Complete Inside Sales and Telemarketing Resources and Training. Visit for FREE tips and techniques to help you sell more over the phone.
September 23, 2007
Favorite Quotes & Thoughts from Mike Brooks
If you're in sales, then you know the following Top 20% thoughts are true:
Lead never get better when you call them back (so you'd better qualify really well up front!).
It's better to disqualify prospects (and get out fewer but better qualified leads) than to stuff unqualified leads into your pipeline and spend your time and energy chasing leads that will never buy.
There are five elements to a qualified lead. Do you know what they are? If not, visit my blog and find out: http://mrinsidesales.blogspot.com/
If you're not prepared with proven and effective scripted rebuttals to the reflex initial resistance you get everyday, then you're hating life as a sales rep.
Never, ever answer an objection. You must always question and isolate it first to make sure it's not a smokescreen.
The biggest mistake 80% of your competition makes when they get an incoming lead is that they go into 'pitch' mode rather than qualification mode.
The number one asset of a Top 20% producer (and, oddly enough, the hardest one to teach) is they are the best listeners in the office.
The fastest and easiest thing you can do right now to double your sales this year is to begin recording and listening to your calls.
Contacting Mike Brooks
How to get started
Mike Brooks offers Top 20% Inside Sales Boot Camp Teleseminars that can be customized right for your selling group and given during times that fit your schedule. He is also available for in-house presentations and keynotes. For a complete list of flexible and affordable training options, visit: http://www.mrinsidesales.com/training2.htm
Mike Brooks, Mr. Inside Sales, works with business Owners and Inside sales Reps nationwide teaching them the proven skills, strategies and techniques of Top 20% performance. If you want to close business like a Top 20% producer, then learn how at: http://www.MrInsideSales.com
Other highlights
If you are committed to becoming a Top 20% producer, then get 10 GREAT TECHNIQUES for FREE by downloading my Special Report, “10 Techniques to Instantly Make You a Better Closer.” You can read about this by clicking here: http://www.mrinsidesales.com/report.htm and you can get it for FREE by signing up for my FREE weekly Ezine, “The Secrets of the Top 20%” by clicking here: http://www.mrinsidesales.com/ezine.htm
Mike Brooks, Mr. Inside Sales, offers FREE Closing Scripts, and a FREE audio program designed to help you double your income selling over the phone. He works with business owners and inside sales reps nationwide teaching them the skills, strategies and techniques of top 20% performance. If you want to Close Business like a Top Closer, then learn how at: http://www.MrInsideSales.com