Susan Cullen

Free

Management Training for Long-Lasting Results Expert

Susan Cullen

Susan Cullen Quick Facts

Main Areas
Management and Leadership Development, Blended Learning Methodologies
Career Focus
Author, Speaker and Business Owner
Affiliation
American Society for Training and Development (ASTD), Society for Human Resource Management (SHRM)

Susan Cullen is President of NexaLea ing, based in Pennsylvania. She speaks on the topic of “People Literacy” and is a distributor for Wiley, publishers of the Personal Profile System®. She has over 18 years of experience in Organizational Development and is considered an expert in the use of blended learning methodologies for lasting organizational change.

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Some of the training courses we offer:

  • Foundations of Leadership
  • Leadership Excellence
  • Five Behaviors of a Cohesive Team
  • Creating Team Synergy
  • Working with Diverse Styles
  • Encouraging Innovation in Teams
  • Behavioral Interviewing
  • Communication Skills
  • Performance Management
  • Managing Performance Discusion
  • Leading Organizational Change

For a complete listing of the courses we offer click here

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Susan Cullen Audio & Video Programs

Susan Cullen Books

Articles by this expert

SelfGrowth articles and saved writing connected to this expert.

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Before you call your next meeting, the FIRST step is to decide if it is really essential. To determine that, ask yourself the following: - Is this meeting essential? - Can we do without it? - Can we accomplish the task without a meeting? - Can it wait another week? - Can we get things done with few meetings? Then, if you have decided a meeting is the best way to accomplish your objective, the following tips can help you conduct more effective meetings:

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You've heard it said that "Successful People Do the Things Unsuccessful People Don't Want to Do." There's a great deal of truth in that statement and it demonstrates the value of accomplishing goals by overcoming procrastination. It's important to first understand why you are procrastinating and then take steps to overcome those tendencies. There are 5 important steps to take, as follows:

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People literacy is knowing how to read and understand the behavioral style differences of others. Every Manager has experienced the frustration of not understanding why one management approach that works beautifully with one employee is ineffective with another. That’s because what we think would be motivating isn’t always motivating to someone else. The same principle applies to client and co-worker relationships. We “click” or connect with some individuals and understand each other. But we also work with individuals who approach things differently.

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It seems the world is moving faster and faster these days. You constantly have information streaming to you from people in the office, meetings, email, voice message, texts. You’re trying to keep on top of it all and it can sometimes feel practically impossible. So what do you do? Begin by determining what's really important to get done. Separate what's important from what's just urgent. Don't Get Caught in the "Urgency Trap"

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Why do some teams perform well while others struggle? How can you assess how effectively your team is working now, and identify methods for improvement? Research shows that 85% of the reasons that teams of people succeed or struggle has more to do with interpersonal issues, than technical ...

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When it comes to maintaining loyal customers, one simple fact never changes: It's all about the relationship you have with them. They already know all about your company's products and services - and they've already become your customer. But in today's day and age, competition for that same customer is increasing. You've got to find a way to keep them for life. Once that relationship is developed, you want to keep it strong. Identify what your client needs and go the extra mile to provide it.

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One of the most difficult conversations a manager must ever have with an employee is coaching them when a performance problem exists. Many managers put this discussion off altogether, or handle it ineffectively. As a result, the employee never gets the coaching needed, and performance does not improve.

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This article describes how investments in many types of training programs are usually wasted, and how to implement the best available options for enhancing learner retention and increasing your organization's ROI. The Problem Do any of these challenges sound familiar to you? - We spent quite a bit of money to train our staff, and now 6 months later nobody is using it! - Everybody liked the program, and they were positive when they walked out the door, but nothing seems to have really changed….

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Let’s face it. Information is coming at us faster than ever before. We are constantly receiving a steady flow of emails, text messages, phone calls and voice mails. The downside of communication technology is that it is making everything URGENT. It takes real discipline to determine the difference between what is really important from what is just urgent. But it’s this difference that gives you the ability to be really productive, as opposed to just really busy. The 5 key steps to gain control and mastery of your time include:

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One of the most effective ways to help your staff succeed is to provide regular, consistent coaching throughout the year. A Progress Review is a specific kind of coaching discussion, tied to the employee’s Annual Objectives and Standards. It is an informal discussion in which the manager ...

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It seems the world is moving faster and faster these days. You constantly have information streaming to you from people in the office, meetings, email, voice messages, texts. You're trying to keep on top of it all and it can sometimes feel practically impossible. So what do you do? Begin by determining what's really important to get done. Separate what's important from what's just urgent. Don't Get Caught in the "Urgency Trap"

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Below you will learn more about the four behavioral styles: Dominance, Influencing, Steadiness and Conscientiousness. Learn the goals and fears of each style, what they tend to overuse and how each style can be more effective. DOMINANCE – Focuses on Controlling the Environment Goals - Wants to get results - Likes “do it and do it now” approaches - Wants to be in charge - Likes new opportunities and challenges - Wants opportunity for advancement - Likes initiating change and taking risks Fears/Avoids

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Websites & resources

SelfGrowth-published websites, downloads, and contributor profile websites connected to this expert.

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Contacting Susan Cullen

To contact us about any of our programs:

800-683-0681

info@nexalea ing.com

How to get started

Susan Cullen provides state-of-the-art solutions designed to address real issues in the corporate world. She believes the development of each individual directly impacts the productivity of an organization.

Susan's mission is to develop today's workforce to higher levels of productivity, accountability and personal satisfaction.

To find out more about this process click here