Business Consulting
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A Powerful Competitive Advantage: The Confirmation Call
In working with our clients we are always looking for ways to differentiate them from their competition. One behavior we've found that does this is for the organization to commit to confirming an appointment at least one day prior to the appointment. While most physician and dentist offices do ...
Getting Business from Educational Seminars
We work with a lot of clients who do educational seminars and often wonder why they don't get the results they want from the effort. We believe in doing educational seminars, but to really get results from them, you need to be very clear about what return you want from doing them. Many believe ...
Reflections on Leaders in Crisis
Last week I spent four days working with a department within a large organization that is and has been in crisis for the past six months. They have had lay-offs, positions have been eliminated, all staff were mandated to take 4 unpaid furlough days, and personnel changes made at higher levels ...
Managing FEAR in the Moment
Who isn't having a few fears running through them these days? We are surrounded by the news about our faltering economy, Wall Street, bank crisis and so much more, so we are wondering how are you doing? Fear is a normal human response yet it is also a conditioned response that runs on ...
Selling And Doing What You Love
An Organization’s Guide to Turning Professionals and Technical Experts into Motivated and Successful Sales Professionals An arborist expresses her frustration to a co-worker: “I’m in this business to save trees and the environment, not to be a salesperson.”…A ...
Self Mastery As A Way Of Life
Old habits die hard, as the saying goes. And one habit that most of us share—and find difficult to both notice and shake—is our tendency to run “on automatic.” Unconscious patterns of thinking, feeling, and behaving are often the silent saboteurs of self mastery in our ...
The Transforming Power Of The Enneagram
Do you ever wonder why others perceive you differently than how you view yourself? Have you been misunderstood or misinterpreted – and can’t understand how that happened? Are there some people you just can’t connect with—and some who never seem to understand your point ...
5 Steps To Successfully Hiring Salespeople
Hiring salespeople is more an art than a science, and too often business owners want to know the exact formula for hiring the right salesperson. To be successful, you must devote some time upfront to developing an effective hiring strategy for your particular business. Here are some ...