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Negotiating Skills

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Handling conflict: the most handling skill important conflict

Personally, I believe there exists one skill in conflict management that can be categorized as the most important of all. This idea in itself sends jitters down my spine since handling of disputes-whether with the sole aim of managing them or resolving them permanently- most often involves a combination of several skills and as such one may tend to believe that there isn’t any such a skill as the ‘most important’. Consider this analogy; is there an ingredient in a cake that can be said to be the most important?

How to Resolve Family Conflicts - The Art of Setting Boundaries

Human intelligence ranks as one of the broadest terms. I.Q is one of the aspects that can test one’s intelligence much as various aspects of our lives also require intelligence. Over a decade ago, Daniel Goldman determined that there is emotional intelligence, physical intelligence, social intelligence and so on. For a kid to fulfill their potential, various abilities will have to come into play. For instance, a kid possessing high IQ but low frustration threshold might achieve lower results compared to a kid with low IQ but high frustration threshold.

How to handle conflict? Well, DON'T use the Win-Win approach

If you live in a society, then clearly once in a while you find yourself pondering over how to handle conflicts. The conflict might be affecting your personal life concerning a friend or a member of your family or in your professional life with a peer, an employee or a client. It’s true that wherever there are people, conflicts are bound to erupt. Why? Well, that’s a matter to a different column; let’s just say that basic human traits turn humans into ‘conflict prone’ creatures.

Conflict Resolution Strategies

When thinking about conflict resolution strategies, several options pop up into your mind. Yet each circumstance, due to their distinctive features such as goals to be achieved, how much leverage you do (or don't) have and/or constraints that tend to directly influence the action to be taken-have specific requirements, thus specific different approaches. It can

Unlocking epistemic traps

"What turned in on will turn it off" – since the epistemic trap was created by self, it's in one's hands to unlock oneself. In other words, the door can only be opened from the inside. This point lays in the foundation of Phenomenology. Let's explain the term using an example: Think of a dog, any dog that comes to your mind. What feeling arise in you while watching, privately, the picture of the dog? Did you experience positive feelings like love, or negative ones, like anxiety?r

Epistemic traps

We are trapped within the boundries of our knowledge. We are prisoners to an epistemic trap. The reason traps trap us is because there are made in an asymmetric way. We make an assumption that getting into a room will be as simple as getting out but once the door is closed behind us, we discover that opening the door from the outside is not as easiliy equivalent as opening it from the inside. We realize we've made the assumption only when we discover that we are wrong.

Managing Difficult Conversations - Part II

Managing the 2nd Type of Conflict - Having the Difficult Conversationr The difficult conversation model is comprised of three stages: Preparation - Conversation - Conclusion. At each stage there are clear requirements without which there is no point in, and often no possibility of, moving on to the next stage. If I don't prepare myself properly the conversation will not be successful, and if I don't handle the conversation correctly there is nothing to conclude. Stage One - Preparationr The first stage in the difficult conversation model is also the most important.

Managing Difficult Conversations - Part I

Introduction - What is a Difficult Conversation?

Flaws of Win-Win – part II

In the former article: Flaws of Win-Win - part I, I’ve tried to show why the Win-Win model that advocates collaboration is not necessarily an Archimedean point in initiating collaboration. Hopefully I’ve left you with the question “o.k. so what do you offer instead?”r

Flaws of Win-Win – part I

What if I'll tell you, that the Win-Win approach - the one that we all (including myself) - were raised upon, does not work out in the field! Most of the times I present this idea to a group of people, I get strange looks. It doesn't stop to surprise me, how deep the Win-Win perception is rooted in our mind. How the solution where everybody come out "happy" is a belief held by so many although most of the time it leads to compromises.r